Patient Scheduling & Insurance Verification Specialist

South Shore Health; Weymouth (MA); Hybrid; USD 24,000 - 32,000; Full time

Job summary

South Shore Health is seeking a full-time SSH Reception Services role in Weymouth, MA. The position centers on the outpatient experience, including scheduling and pre-registration, with emphasis on exceptional customer service and accurate patient processing.

You will verify insurance benefits, collect co-pays, and use scheduling and eCashiering systems to manage appointments, fostering a smooth patient journey from check-in to test or visit.

Qualifications

• High school diploma; two years of college preferred.
• Minimum one year admitting experience.
• Experience with patient scheduling and registration is a plus.

Responsibilities

• Book appointments and scheduling for patients, physicians, or offices.
• Verify insurance benefits and collect co-pays using the system.
• Provide exceptional customer service and ensure accurate pre-registration.

Skills

Customer service

Telephone skills

Problem solving

Critical thinking

Teamwork

Medical terminology

Computer skills

Interpersonal communication

Education

High school diploma

Two years college preferred

Tools

Scheduling software

eCashiering

Authorization system

Job description

South Shore Health is seeking a full-time SSH Reception Services role in Weymouth, MA. The position centers on the outpatient experience, including scheduling and pre-registration, with emphasis on exceptional customer service and accurate patient processing.

You will verify insurance benefits, collect co-pays, and use scheduling and eCashiering systems to manage appointments, fostering a smooth patient journey from check-in to test or visit.