Patient Access Specialist: Front Desk & Scheduling

South Shore Health System; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

South Shore Health System is seeking a Front Desk/Patient Access professional in Weymouth, MA. The role involves greeting patients, scheduling, and registering in the health system's EHR with a commitment to service excellence.

Daily tasks include handling calls, collecting co-payments, and coordinating with departments to ensure smooth patient flow. The position is full-time with daytime hours in Ambulatory Access.

Qualifications

• Minimum education: high school diploma preferred; two years of college preferred.
• Strong customer service and telephone etiquette skills.
• Ability to handle scheduling and registration with accuracy and privacy.

Responsibilities

• Greet patients and directs to services; maintain professional office environment.
• Manage calls and messages; ensure timely responses and information flow within the team.
• Verify insurance eligibility and schedule appointments in the EHR; maintain 98% accuracy in registrations.

Education

High school diploma or equivalent

Two years of college preferred

Tools

EPIC

TIGER PATIENT INTERACTION

EHR

Job description

South Shore Health System is seeking a Front Desk/Patient Access professional in Weymouth, MA. The role involves greeting patients, scheduling, and registering in the health system's EHR with a commitment to service excellence.

Daily tasks include handling calls, collecting co-payments, and coordinating with departments to ensure smooth patient flow. The position is full-time with daytime hours in Ambulatory Access.