Patient Scheduling & Front Desk Specialist

University Health; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

University Health in Kansas City, MO is seeking a friendly Patient Scheduler to be the first point of contact for patients. You will guide them through scheduling, check-in, and checkout, ensuring a smooth visit and accurate records.

The role emphasizes exceptional customer service and meticulous data handling in a busy primary care center. This full-time position supports the UH2 Primary Care Center, with an 8:00 AM to 4:30 PM schedule and 40 hours per week.

Qualifications

• Minimum one year of customer service experience.
• Strong verbal and written communication abilities.
• Detail-oriented with accurate data entry and record-keeping.

Responsibilities

• Assist patients with scheduling, check-in, and check-out to ensure a seamless visit.
• Manage patient flow to keep the clinic running smoothly.
• Enter and verify patient demographics and financial information in the system.
• Answer calls, respond to patient requests, and explain benefits and policies clearly.
• Schedule, organize, and optimize the clinic calendar for efficiency.

Skills

Customer service

Verbal communication

Written communication

Detail-oriented

Computer skills

Education

High school diploma or equivalent

Tools

Patient management systems

Job description

University Health in Kansas City, MO is seeking a friendly Patient Scheduler to be the first point of contact for patients. You will guide them through scheduling, check-in, and checkout, ensuring a smooth visit and accurate records.

The role emphasizes exceptional customer service and meticulous data handling in a busy primary care center. This full-time position supports the UH2 Primary Care Center, with an 8:00 AM to 4:30 PM schedule and 40 hours per week.