Patient Scheduler & Front Desk Coordinator

University Health KC; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

University Health KC is seeking a Patient Scheduler for UH2 Primary Care Center in Kansas City, MO. This full-time role supports the front desk, guiding patients from appointment scheduling through check-in and checkout to ensure a smooth visit.

You will manage patient flow, verify demographics and financial information, answer calls, discuss health benefits and discounts, and maintain an efficient clinic calendar to deliver excellent patient service.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Strong verbal and written communication skills.
• Proficient with computer hardware/software and patient management systems.
• Detail-oriented with accurate record-keeping.

Responsibilities

• Assist patients with scheduling, check-in, registration, and check-out.
• Manage clinic patient flow for timely scheduling and check-ins.
• Ensure accurate entry of patient demographics and financial data.
• Answer phone calls, respond to requests, explain benefits and discounts.
• Maintain an optimized, organized clinic schedule.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Tech proficiency

Education

High school diploma or equivalent

Tools

Patient management systems

Job description

University Health KC is seeking a Patient Scheduler for UH2 Primary Care Center in Kansas City, MO. This full-time role supports the front desk, guiding patients from appointment scheduling through check-in and checkout to ensure a smooth visit.

You will manage patient flow, verify demographics and financial information, answer calls, discuss health benefits and discounts, and maintain an efficient clinic calendar to deliver excellent patient service.