Patient Scheduler — Front Desk Excellence

University Health; Kansas City (MO); On-site; USD 22,000 - 28,000; Part time

Job summary

University Health is seeking a PRN Patient Scheduler for Lakewood Family Medicine Clinic in Kansas City, MO. You will handle scheduling, check-in, and registration, guiding patients through their visit and ensuring smooth operations at the front desk.

Responsibilities include managing patient flow, accurate data entry, answering phone calls, explaining health benefits, and maintaining a positive patient experience. This part-time role requires strong customer service and attention to detail.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience.
• Excellent verbal communication and strong written communication skills.
• Proficient with computers and software used in patient management.
• Detail-oriented with accurate record-keeping.

Responsibilities

• Be the First Friendly Face: assist patients with scheduling, check-in, registration, check-out, ensuring a seamless experience.
• Manage Patient Flow: keep the clinic running smoothly with timely scheduling and check-ins.
• Accurate Record Keeping: enter demographic and financial information accurately in the system.
• Communication Pro: answer calls, respond to requests, explain health benefits and financial obligations clearly.
• Be the Scheduling Guru: manage the clinic schedule for an effective and organized flow.

Skills

Customer service

Verbal communication

Written communication

Tech literacy

Attention to detail

Education

High school diploma

Tools

Patient management system

Job description

University Health is seeking a PRN Patient Scheduler for Lakewood Family Medicine Clinic in Kansas City, MO. You will handle scheduling, check-in, and registration, guiding patients through their visit and ensuring smooth operations at the front desk.

Responsibilities include managing patient flow, accurate data entry, answering phone calls, explaining health benefits, and maintaining a positive patient experience. This part-time role requires strong customer service and attention to detail.