Part-Time Patient Scheduler – Front Desk Specialist

University Health KC; Kansas City (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

University Health KC is seeking a PRN Patient Scheduler at UH Lakewood Medical Center in Kansas City, MO. The role focuses on welcoming patients, guiding them through scheduling, check-in, and check-out, while ensuring accurate records and smooth front-desk operations.

This part-time position requires customer service experience and strong communication skills. You will manage patient flow, assist with appointments, and answer inquiries about benefits and billing.

Qualifications

• One year of customer service experience.
• Excellent verbal communication skills.
• Strong written communication abilities.
• Proficient with computers and patient management software.
• Detail-oriented and accurate record-keeping.

Responsibilities

• Assist patients with scheduling, check-in, registration, check-out, and ensure a seamless experience.
• Manage patient flow and scheduling efficiency to keep clinic running smoothly.
• Enter and verify patient demographic and financial information accurately.
• Answer phone calls, respond to patient requests, and explain health benefits and billing policies.
• Oversee the clinic schedule to optimize patient experience.

Skills

Customer service

Verbal communication

Written communication

Detail oriented

Education

High school diploma or equivalent

Tools

Patient management systems

Job description

University Health KC is seeking a PRN Patient Scheduler at UH Lakewood Medical Center in Kansas City, MO. The role focuses on welcoming patients, guiding them through scheduling, check-in, and check-out, while ensuring accurate records and smooth front-desk operations.

This part-time position requires customer service experience and strong communication skills. You will manage patient flow, assist with appointments, and answer inquiries about benefits and billing.