Patient Scheduling Coordinator

Winfield Dental; Winfield (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

Winfield Dental is seeking a receptionist scheduler to greet patients, answer incoming calls, and manage daily scheduling in a fast-paced Winfield, KS office.

The role requires a high school degree and exceptional written and verbal communication skills, with experience using dental software for patient records, insurance verification, and documentation. This in-house position emphasizes confidentiality and professional patient service.

Qualifications

• High School degree or equivalent required.
• Exceptional written and verbal communication skills required.

Responsibilities

• Scheduling and confirming appointments.
• Welcoming patients and updating their information in the dental software(s).
• Registering new patients according to established office protocols.
• Verifying insurance and accurately building patient insurance plans in the dental software(s).
• Assisting patients to complete all necessary forms and documentation.
• Answering and managing incoming calls.
• Responding and complying with requests for information.
• Preparing documentation for upcoming appointments.
• Checking daily appointment schedules and filling gaps to ensure positive production.
• Monitoring and replying to e-mails and voicemails.
• Maintaining a professional reception area.
• Safeguarding patient privacy and confidentiality.
• Maintaining OSHA and HIPAA Compliance.
• Perform all other duties as assigned.

Skills

Exceptional written and verbal沟通技能

Education

High School degree or equivalent

Job description

Job purposeA scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.Duties and responsibilitiesScheduling and confirming appointmentsWelcoming patients and updating their information in the dental software(s)Registering new patients according to established office protocolsVerifying insurance and accurately building patient insurance plans in the dentalsoftware(s)Assisting patients to complete all necessary forms and documentationAnswering and managing incoming callsResponding and complying with requests for informationPreparing documentation for upcoming appointmentsChecking daily appointment schedules and filling gaps to ensure positive productionMonitoring and replying to e-mails and voicemailsMaintaining a professional reception areaSafeguarding patient privacy and confidentialityMaintaining OSHA and HIPPA CompliancePerform all other duties as assignedHigh School degree or equivalent requiredExceptional written and verbal communication skills requiredWorking conditions:Dental practices run at a fast pace and schedulers will be required to keep up with the flow ofdoctors and patients.Physical requirements:Schedulers will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 poundsReports to: Area Director of Operations / Operations ManagerDirect reports: None