Patient Scheduling & Experience Coordinator

Enhance Dental; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

Enhance Dental is seeking a Scheduler to greet patients, answer calls, triage emergencies, and manage appointments. The role includes updating patient data in the dental software, registering new patients, and ensuring smooth front-desk operations in a fast-paced dental practice.

This position requires a High School degree and excellent written and verbal communication skills, with a focus on privacy, OSHA and HIPAA compliance and patient-centered service.

Qualifications

• High School degree or equivalent.
• Exceptional written and verbal communication skills.
• Working in a fast-paced dental practice is required.

Responsibilities

• Schedule and confirm appointments.
• Welcome patients and update information in the dental software.
• Register new patients according to office protocols.
• Verify insurance and build patient insurance plans in the software.
• Assist patients to complete forms and documentation.
• Answer and manage incoming calls and respond to information requests.
• Prepare documentation for upcoming appointments.
• Monitor daily schedules and fill gaps to maintain production.

Skills

Exceptional written and verbal comms

Education

High School diploma or equivalent

Job description

Enhance Dental is seeking a Scheduler to greet patients, answer calls, triage emergencies, and manage appointments. The role includes updating patient data in the dental software, registering new patients, and ensuring smooth front-desk operations in a fast-paced dental practice.

This position requires a High School degree and excellent written and verbal communication skills, with a focus on privacy, OSHA and HIPAA compliance and patient-centered service.