Patient Scheduling Coordinator

Paycom; Mustang (OK); On-site; USD 42,000 - 57,000; Full time

Job summary

Paycom is seeking a dental scheduling coordinator to greet patients, verify insurance, and manage appointments. You will maintain patient data in dental software, handle calls and emails, and ensure privacy and compliance in a fast-paced office.

Qualifications include a high school diploma and exceptional written and verbal communication skills. Applicants should be able to sit for long periods and lift up to 50 pounds as needed in a dental practice environment.

Qualifications

• High School degree or equivalent required.
• Exceptional written and verbal communication skills required.
• Ability to work in a fast-paced dental office environment.

Responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating information in the dental software
• Registering new patients and verifying insurance
• Answering and managing incoming calls and emails
• Maintaining patient confidentiality and OSHA/HIPAA compliance
• Preparing documentation for upcoming appointments

Skills

Written communication

Verbal communication

Organizational skills

Adaptability

Education

High School degree or equivalent

Tools

Dental software

Job description

Job purposeA scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.Duties and responsibilitiesScheduling and confirming appointmentsWelcoming patients and updating their information in the dental software(s)Registering new patients according to established office protocolsVerifying insurance and accurately building patient insurance plans in the dentalsoftware(s)Assisting patients to complete all necessary forms and documentationAnswering and managing incoming callsResponding and complying with requests for informationPreparing documentation for upcoming appointmentsChecking daily appointment schedules and filling gaps to ensure positive productionMonitoring and replying to e-mails and voicemailsMaintaining a professional reception areaSafeguarding patient privacy and confidentialityMaintaining OSHA and HIPPA CompliancePerform all other duties as assignedHigh School degree or equivalent requiredExceptional written and verbal communication skills requiredWorking conditions:Dental practices run at a fast pace and schedulers will be required to keep up with the flow ofdoctors and patients.Physical requirements:Schedulers will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 poundsReports to: Area Director of Operations / Operations ManagerDirect reports: None