Patient Scheduling and Insurance Coordinator

KINGFISHER DENTISTRY & BRACES; Kingfisher (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

Kingfisher Dentistry & Braces in Oklahoma greets patients, schedules appointments, verifies insurance, and maintains patient records with privacy compliance. The scheduler handles calls, emails, and reminders, supporting smooth daily operations.

The role requires exceptional communication, multitasking, and proficiency with dental software in a fast-paced clinic environment. On-site work with a focus on accurate documentation and patient care.

Qualifications

• High School diploma or equivalent required.
• Exceptional written and verbal communication skills required.

Responsibilities

• Greet patients and answer incoming calls.
• Schedule and confirm appointments and reminders.
• Register new patients and verify insurance in dental software.
• Maintain patient privacy and HIPAA compliance.
• Respond to emails/voicemails and manage documentation.
• Keep reception area professional and organized.

Skills

Excellent communication

Multitasking

Phone etiquette

Education

High School diploma or equivalent

Tools

Dental software

Job description

Job purposeA scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.Duties and responsibilitiesScheduling and confirming appointmentsWelcoming patients and updating their information in the dental software(s)Registering new patients according to established office protocolsVerifying insurance and accurately building patient insurance plans in the dentalsoftware(s)Assisting patients to complete all necessary forms and documentationAnswering and managing incoming callsResponding and complying with requests for informationPreparing documentation for upcoming appointmentsChecking daily appointment schedules and filling gaps to ensure positive productionMonitoring and replying to e-mails and voicemailsMaintaining a professional reception areaSafeguarding patient privacy and confidentialityMaintaining OSHA and HIPPA CompliancePerform all other duties as assignedHigh School degree or equivalent requiredExceptional written and verbal communication skills requiredWorking conditions:Dental practices run at a fast pace and schedulers will be required to keep up with the flow ofdoctors and patients.Physical requirements:Schedulers will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 poundsReports to: Area Director of Operations / Operations ManagerDirect reports: None