Patient Scheduler

Comprehensive Dental Care LLC; Henderson (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Free uniforms

Health insurance

Paid time off

Job summary

Comprehensive Dental Care LLC in Henderson, NV is hiring a front desk administrator to manage patient scheduling, confirm or reschedule appointments, and ensure accurate entry of patient information into the scheduling system.

You will work with healthcare providers, maintain HIPAA confidentiality, answer inquiries, verify insurance, and deliver excellent customer service while supporting daily office operations. Dentrix experience preferred.

Qualifications

• Previous experience in an administrative role in medical/dental setting.
• Strong organizational skills with ability to manage multiple tasks.
• Knowledge of dental/medical terminology and procedures.
• Proficiency with scheduling systems, such as Dentrix.
• Excellent written and verbal communication skills.

Responsibilities

• Schedule patient appointments and manage the appointment calendar
• Coordinate with patients to confirm or reschedule appointments as needed
• Ensure accurate and timely entry of patient information into the scheduling system
• Collaborate with healthcare providers and staff to optimize scheduling efficiency
• Maintain confidentiality and adhere to HIPAA regulations when handling patient information
• Answer phone calls and respond to inquiries regarding appointments and scheduling
• Provide excellent customer service to patients, addressing their needs and concerns
• Verify insurance and resolve insurance related issues

Skills

Administrative experience

Organizational skills

Dental/medical terminology

Dentrix scheduling

Written and verbal communication

Tools

Dentrix

Job description

• Schedule patient appointments and manage the appointment calendar
• Coordinate with patients to confirm or reschedule appointments as needed
• Ensure accurate and timely entry of patient information into the scheduling system
• Collaborate with healthcare providers and staff to optimize scheduling efficiency
• Maintain confidentiality and adhere to HIPAA regulations when handling patient information
• Answer phone calls and respond to inquiries regarding appointments and scheduling
• Provide excellent customer service to patients, addressing their needs and concerns
• Verify insurance and resolve insurance related issues

Benefits

• 401(k)
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Responsibilities

• Schedule patient appointments and manage the appointment calendar
• Coordinate with patients to confirm or reschedule appointments as needed
• Ensure accurate and timely entry of patient information into the scheduling system
• Collaborate with healthcare providers and staff to optimize scheduling efficiency
• Maintain confidentiality and adhere to HIPAA regulations when handling patient information
• Answer phone calls and respond to inquiries regarding appointments and scheduling
• Provide excellent customer service to patients, addressing their needs and concerns
• Verify insurance and resolve insurance related issues

Requirements

• Previous experience in an administrative role, preferably in a dental or medical office setting
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
• Knowledge of dental or medical terminology and procedures
• Proficiency in using scheduling systems, such as Dentrix
• Excellent communication skills, both written and verbal