Patient Scheduling & Admissions Specialist

Paycom; Hondo (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Paycom in Hondo operates a clinic front-desk role where you handle patient inquiries, admissions data, and appointment scheduling. You will verify insurance, explain fees, and log information into the system to ensure smooth patient flow.

Ideal candidates bring a concise certificate or related experience, strong phone manners, and accurate data entry skills. This PRN weekend position supports ongoing clinic operations at the Hondo location.

Qualifications

• One year certificate from college or technical school; or three to six months related experience and/or training; equivalent combination of education and experience.

Responsibilities

• Takes incoming calls regarding clinic and outpatient procedures; makes outbound calls to patients for appointment confirmation and insurance verification.
• Interviews patient or representative to obtain and record personal and insurance information, and responsible party details.
• Explain clinic regulations such as payment of services, fee schedule, and clinic procedures.
• Enter patient admitting information into computer and book appointments.
• Ensure the speaker is the patient or legal guardian when necessary.
• Compile data for census records.
• Manage and resolve customer complaints.
• Route calls to appropriate destination.
• Follow up patient calls when necessary.
• Complete Call Logs.

Skills

Customer service

Phone etiquette

Data entry

Education

One year certificate / 3-6 months experience

Tools

Electronic health records (EHR)

Job description

Paycom in Hondo operates a clinic front-desk role where you handle patient inquiries, admissions data, and appointment scheduling. You will verify insurance, explain fees, and log information into the system to ensure smooth patient flow.

Ideal candidates bring a concise certificate or related experience, strong phone manners, and accurate data entry skills. This PRN weekend position supports ongoing clinic operations at the Hondo location.