Patient Scheduler I — Flexible Scheduling

Paradox; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee benefits

401(k) plan with employer contribution

Tuition reimbursement

Job summary

Essentia Health in South University Clinic is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional manner. You will answer calls, manage follow-up work queues, and provide cost estimates and itineraries for upcoming visits.

We require ability to schedule multiple service lines, cross-train for coverage, and work with a team to ensure efficient patient care.

Qualifications

• No educational requirements. Completes designated HBI courses within one year of hire.
• Previous patient access representative or scheduling experience preferred.

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients.
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.

Skills

Scheduling experience

Patient access

Data entry

Education

No educational requirements

Job description

Essentia Health in South University Clinic is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional manner. You will answer calls, manage follow-up work queues, and provide cost estimates and itineraries for upcoming visits.

We require ability to schedule multiple service lines, cross-train for coverage, and work with a team to ensure efficient patient care.