Patient Access & Scheduling Specialist Flexible Hours

Paradox; Baxter (MN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) with employer contributions

Tuition reimbursement and professional

Flexible scheduling

Generous paid time off

Wellness resources

Job summary

Essentia Health is seeking a Patient Access Representative to greet patients and facilitate the registration process. You will interview patients, collect demographic and financial information, obtain insurance cards, and update records to ensure accurate billing and care coordination.

This role involves daily cash handling, scheduling, and interdepartmental communication. Join a team focused on compassionate service and accurate data collection.

Qualifications

• Previous Patient Access Representative or Patient Scheduler experience preferred
• No educational requirement.

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Skills

Patient access

Job description

Essentia Health is seeking a Patient Access Representative to greet patients and facilitate the registration process. You will interview patients, collect demographic and financial information, obtain insurance cards, and update records to ensure accurate billing and care coordination.

This role involves daily cash handling, scheduling, and interdepartmental communication. Join a team focused on compassionate service and accurate data collection.