Radiology Scheduling & Patient Access Specialist

Essentia Health; Fargo (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer contributions

Tuition reimbursement

Flexible scheduling

Generous paid time off

Job summary

Essentia Health in Fargo, ND is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, tests, and procedures. You will handle calls, verify insurance, and coordinate cross-service scheduling while providing cost estimates and itineraries.

A team-based hospital setting supports delivering efficient patient care. The role focuses on accurate data entry into the electronic health record, cross-training across service lines, and delivering courteous service

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling
• Handles incoming calls, follow-up and referral work queues, ticket scheduling
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
• Preferred Qualifications: Previous patient access representative or scheduling experience preferred

Job description

Essentia Health in Fargo, ND is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, tests, and procedures. You will handle calls, verify insurance, and coordinate cross-service scheduling while providing cost estimates and itineraries.

A team-based hospital setting supports delivering efficient patient care. The role focuses on accurate data entry into the electronic health record, cross-training across service lines, and delivering courteous service