Patient Scheduler - Front Desk & Patient Flow Pro

University Health

Kansas City (MO)

On-site

USD 23,000 - 29,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

University Health is seeking a Patient Scheduler for UH2 Primary Care Center. You will be the first friendly face, guiding patients from appointment scheduling to check-in and checkout, while ensuring accurate records and excellent service.

The role emphasizes patient flow management, responsive communication, and precise data entry to support smooth visits. The position requires a high school diploma, at least one year of customer service experience, strong verbal and written communication, and

Qualifications

At least one year of customer service experience.
Excellent verbal and written communication.
Proficient with computers and patient management systems.
Attention to detail and accuracy in record keeping.

Responsibilities

Be the First Friendly Face: assist patients with scheduling, check-in, registration, check-out, and ensure a seamless experience.
Manage Patient Flow: keep the clinic running smoothly with timely scheduling and check-ins.
Accurate Record Keeping: enter patient demographic and financial information accurately into the system.
Communication Pro: answer calls, respond to patient requests, and explain benefits and policies clearly.
Be the Scheduling Guru: manage and optimize the clinic schedule for the best patient experience.