Patient Access & Scheduling Specialist

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

University of Houston System is hiring for a front desk/registration role at the UH Health Family Care Center in Houston. The position handles patient scheduling, intake, eligibility verification, and payment collection in a busy clinic setting.

The role requires at least three years of relevant experience or education in lieu of experience, and a high school diploma or GED. Strong communication and confidentiality are essential for this patient-facing role.

Qualifications

• Minimum of three (3) years of directly job-related experience.
• Education in lieu of experience accepted.
• High school diploma or GED required.

Responsibilities

• Serve as first point of contact for patients, visitors, staff, students and faculty.
• Schedule appointments, verify eligibility, and manage check-in/out.
• Provide courteous, professional patient services and phone coverage.
• Enter/update patient information and ensure records are scanned in EMR.
• Maintain confidentiality of all medical records and patient information.

Skills

Customer service

Communication

Data entry

Basic math

Education

High school diploma or GED

Tools

Electronic Medical Records system

Job description

University of Houston System is hiring for a front desk/registration role at the UH Health Family Care Center in Houston. The position handles patient scheduling, intake, eligibility verification, and payment collection in a busy clinic setting.

The role requires at least three years of relevant experience or education in lieu of experience, and a high school diploma or GED. Strong communication and confidentiality are essential for this patient-facing role.