Patient Registration Specialist - Healthcare Concierge

OrthoVirginia; Virginia (MN); On-site; USD 26,808 - 40,212; Full time

Job summary

OrthoVirginia is seeking a Registration Coordinator to be the first point of contact for patients, ensuring a welcoming, organized, and efficient visit. You will register patients, verify insurance, schedule appointments, and collect copays to support daily clinic operations.

Ideal candidates have a high school diploma and healthcare office experience, with proficiency in EMR systems and Microsoft Office. Strong communication and teamwork are essential for success.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, patient registration, scheduling, healthcare administration, or a medical office setting.
• Knowledge of insurance verification, prior authorizations, patient registration, or healthcare billing processes.
• Experience using electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, organizational, and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and adapt in a fast-paced healthcare environment.

Responsibilities

• Welcome patients and visitors with professionalism and exceptional customer service.
• Schedule appointments, answer calls, and manage patient communications via phone, email, and fax.
• Register patients and maintain accurate demographic, insurance, and medical information.
• Verify insurance eligibility, obtain prior authorizations, and collect copays and other payments.
• Coordinate with providers, clinical staff, and billing teams to ensure a smooth patient experience.
• Support daily clinic operations through administrative tasks and record management.

Skills

Customer service

Scheduling

Healthcare administration

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

OrthoVirginia is seeking a Registration Coordinator to be the first point of contact for patients, ensuring a welcoming, organized, and efficient visit. You will register patients, verify insurance, schedule appointments, and collect copays to support daily clinic operations.

Ideal candidates have a high school diploma and healthcare office experience, with proficiency in EMR systems and Microsoft Office. Strong communication and teamwork are essential for success.