Patient Registration & Scheduling Coordinator

OrthoVirginia; McLean (VA); Hybrid; USD 27,000 - 40,000; Full time

Job summary

OrthoVirginia is seeking a Registration Coordinator in McLean to welcome and assist patients, schedule visits, and verify insurance details. You will register patients, collect payments, and coordinate with clinical and billing teams to ensure a seamless experience.

The role requires strong customer service, organizational skills, and reliability in a fast-paced healthcare environment. Prior EMR and Office software experience is preferred, with a professional, patient-focused approach.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or a medical/healthcare office setting.
• Experience with EMR systems and Microsoft Office.
• Knowledge of insurance verification and prior authorizations.
• Ability to handle confidential information.

Responsibilities

• Greet patients and visitors professionally and with compassion.
• Schedule appointments and manage calls and patient communications.
• Register patients and maintain accurate demographic, insurance, and medical data.
• Verify insurance eligibility, obtain prior authorizations, and collect copays/payments.
• Coordinate with providers, clinical staff, and billing teams to ensure a smooth patient experience.
• Support front office operations with administrative tasks and record management.
• Maintain accurate patient records and follow registration procedures.
• Resolve patient questions or concerns and escalate issues as needed.

Skills

Customer service

Scheduling

Communication

Organization

Interpersonal skills

Multitasking

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

OrthoVirginia is seeking a Registration Coordinator in McLean to welcome and assist patients, schedule visits, and verify insurance details. You will register patients, collect payments, and coordinate with clinical and billing teams to ensure a seamless experience.

The role requires strong customer service, organizational skills, and reliability in a fast-paced healthcare environment. Prior EMR and Office software experience is preferred, with a professional, patient-focused approach.