Patient Registration Specialist — Front Desk

OrthoVirginia Inc; Alexandria (VA); On-site; USD 27,000 - 40,000; Full time

Job summary

OrthoVirginia is seeking a Registration Coordinator to be the first point of contact for patients, coordinating appointments and verifying insurance. The role supports providers, clinical teams, and billing to ensure a welcoming and efficient visit.

Candidates should have a high school diploma and experience in healthcare administration, with strong communication and organizational skills. EMR proficiency and Microsoft Office are beneficial in a fast-paced clinic.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, patient registration, scheduling, healthcare administration or a medical office setting.
• Knowledge of insurance verification, patient registration or healthcare billing processes.
• Experience using EMR systems and Microsoft Office applications.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Welcome patients and visitors with professionalism and care.
• Schedule appointments and manage patient communications via phone, email, and fax.
• Register patients and maintain accurate demographic, insurance, and medical information.
• Verify insurance eligibility and collect copays and payments.
• Coordinate with providers and billing teams to ensure smooth visits.
• Support daily clinic operations with administrative tasks.
• Maintain accurate patient records and scheduling procedures.
• Resolve patient questions and escalate issues as needed.

Skills

Customer service

Patient registration

Scheduling

Healthcare administration

EMR systems

Microsoft Office

Communication

Organization

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

OrthoVirginia is seeking a Registration Coordinator to be the first point of contact for patients, coordinating appointments and verifying insurance. The role supports providers, clinical teams, and billing to ensure a welcoming and efficient visit.

Candidates should have a high school diploma and experience in healthcare administration, with strong communication and organizational skills. EMR proficiency and Microsoft Office are beneficial in a fast-paced clinic.