Patient Access & Registration Coordinator

OrthoVirginia; Alexandria (VA); On-site; USD 27,000 - 40,000; Full time

Job summary

OrthoVirginia in Alexandria is seeking a Registration Coordinator to be the first point of contact for patients, ensuring a welcoming, organized, and efficient visit.

You will schedule appointments, verify demographics and insurance, collect copays, and support patient communications across phone, email, and fax while coordinating with providers and clinical teams to keep daily clinic operations running smoothly.

Qualifications

• Experience in customer service or medical office setting.
• Knowledge of insurance verification, prior authorizations, or healthcare billing processes.
• Experience using EMR systems and Microsoft Office.

Responsibilities

• Greet patients and visitors with professionalism and courtesy.
• Schedule appointments, answer calls, and manage patient communications via phone, email, and fax.
• Register patients and maintain accurate demographic, insurance, and medical information.
• Verify insurance eligibility and collect copays.
• Coordinate with providers and clinical staff to ensure a smooth patient experience.
• Support daily clinic operations and office coordination.

Skills

Customer service

Scheduling

Communication

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

OrthoVirginia in Alexandria is seeking a Registration Coordinator to be the first point of contact for patients, ensuring a welcoming, organized, and efficient visit.

You will schedule appointments, verify demographics and insurance, collect copays, and support patient communications across phone, email, and fax while coordinating with providers and clinical teams to keep daily clinic operations running smoothly.