Patient Access & Scheduling Coordinator

OrthoVirginia Inc; Navy (VA); On-site; USD 27,000 - 40,000; Full time

Job summary

OrthoVirginia is seeking a Registration Coordinator to be the first point of contact for patients and visitors, handling registration, scheduling, verification of insurance, and co-pay collection. This role supports providers and clinic operations, ensuring smooth patient flow and excellent service.

Ideal candidates will have strong communication skills, multi-tasking ability, and familiarity with insurance processes.

Qualifications

• High school diploma or equivalent and MS Office basics.
• 1 year office experience; medical office preferred.
• Strong communication and customer service skills.

Responsibilities

• Maintain registration desk and answer phones; schedule appointments.
• Verify insurance coverage, obtain authorizations, collect co-pays.
• Provide support to providers and handle clerical tasks.
• Coordinate with billing on collections and payments.

Skills

Customer service

Multi-tasking

Verbal communication

Written communication

Insurance knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

OrthoVirginia is seeking a Registration Coordinator to be the first point of contact for patients and visitors, handling registration, scheduling, verification of insurance, and co-pay collection. This role supports providers and clinic operations, ensuring smooth patient flow and excellent service.

Ideal candidates will have strong communication skills, multi-tasking ability, and familiarity with insurance processes.