Patient Registration Specialist - Front Desk & Scheduling

Rancho Health; Murrieta (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Wellness coverage

Life and disability options

Flexible spending accounts

Retirement savings with 401(k) match

Employee referral bonuses

Time off including paid holidays

Employee Assistance Program

Job summary

Rancho Health in Murrieta, CA is seeking a Registration Coordinator for Regular Full Time at the Medical Center. You will greet patients, verify insurance, complete paperwork, and streamline check-in/out to improve the patient experience.

Responsibilities include scheduling, verifying insurances, handling payments, and coordinating with back-office staff to keep schedules on track. Bilingual Spanish preferred; EMR navigation required.

Qualifications

• High school graduate or equivalent (GED).
• Successful completion of a medical front office program or on the job training with an emphasis on customer service.
• Bilingual Spanish is preferred.
• Ability to communicate effectively with patients and staff.
• Basic office skills such as typing, transferring calls, faxing, etc.
• Organizational and problem-solving skills.
• Ability to navigate and input within the EMR system.

Responsibilities

• Greet patients and visitors warmly as they enter the office.
• Answer and direct multiple phone lines, including checking voicemails.
• Process patient payments via credit card or cash and balance the cash drawer daily.
• Schedule, reschedule and confirm patient appointments.
• Verify insurances for patient appointments across multiple websites.
• Assist with patient checkout and follow-up paperwork.
• Maintain and update demographics and paperwork before visits.
• Work with team to ensure patients stay on schedule and communicate delays.

Skills

Bilingual Spanish

Customer service

Front desk

EMR systems

Phone handling

Typing

Organization

Education

High school diploma or GED

Medical front office program

Tools

EMR system

Job description

Rancho Health in Murrieta, CA is seeking a Registration Coordinator for Regular Full Time at the Medical Center. You will greet patients, verify insurance, complete paperwork, and streamline check-in/out to improve the patient experience.

Responsibilities include scheduling, verifying insurances, handling payments, and coordinating with back-office staff to keep schedules on track. Bilingual Spanish preferred; EMR navigation required.