Patient Registration & Check-In Coordinator

Rancho Health; Corona (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Rancho Health in Corona, CA is seeking a Registration Coordinator to guide patients through check-in, verify insurance, complete forms, and answer inquiries. The role emphasizes a friendly, streamlined experience from arrival to departure.

Responsibilities include greeting patients, handling multi-line calls, processing payments, scheduling appointments, verifying insurance across websites, and assisting with paperwork.

Qualifications

• High school diploma or GED required.
• Completion of a medical front office program or equivalent on-the-job training.
• Bilingual Spanish preferred.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Greet patients and acknowledge them at the entrance.
• Answer and direct multiple phone lines promptly.
• Process patient payments by card or cash and balance the cash drawer daily.
• Schedule, reschedule and confirm patient appointments.
• Verify insurances across multiple websites for appointments.
• Assist with patient checkout and provide needed paperwork.
• Maintain a neat reception area and waiting room.
• Coordinate with providers, staff and administration.

Skills

Bilingual Spanish

Effective communication

Tact & judgement

Office skills

Organizational skills

Computer skills

EMR navigation

Feedback acceptance

Education

High school diploma or GED

Medical front office program / on-the-job training

Job description

Rancho Health in Corona, CA is seeking a Registration Coordinator to guide patients through check-in, verify insurance, complete forms, and answer inquiries. The role emphasizes a friendly, streamlined experience from arrival to departure.

Responsibilities include greeting patients, handling multi-line calls, processing payments, scheduling appointments, verifying insurance across websites, and assisting with paperwork.