Patient Access & Registration Specialist

Rancho Health; Murrieta (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Wellness coverage

Life and disability options

Flexible spending accounts

401(k) retirement match

Employee referral bonuses

Paid holidays and time off

Employee Assistance Program

Job summary

Rancho Health is seeking a Regular Full Time Registration Coordinator in Murrieta, CA to guide patients through check-in/out. Responsibilities include greeting patients, verifying insurance, collecting payments, scheduling appointments, and coordinating with providers and staff to ensure a smooth patient experience.

The role requires a high school diploma, medical front office training or equivalent, and preferably bilingual Spanish.

Qualifications

• High school graduate or equivalent (GED).
• Minimum experience: completion of a medical front office program or on-the-job training with emphasis on customer service.
• Bilingual Spanish is preferred.
• Ability to communicate effectively and congenially with patients and staff in person and over the phone.
• Basic office skills such as typing, transferring calls, faxing, etc.
• Organizational and problem-solving skills.
• Ability to work on the computer for long stretches of time.
• Ability to navigate and input within the EMR system.

Responsibilities

• Greet patients and visitors upon entrance.
• Verify insurance and complete necessary paperwork.
• Process patient payments via credit card or cash and balance cash drawer daily.
• Schedule, reschedule and confirm patient appointments.
• Work across multiple websites to verify insurances.
• Assist with patient check-out after appointments and hand out labs or orders.
• Maintain reception and waiting areas neat and orderly.
• Communicate with patients, providers, support staff and administration.

Job description

Rancho Health is seeking a Regular Full Time Registration Coordinator in Murrieta, CA to guide patients through check-in/out. Responsibilities include greeting patients, verifying insurance, collecting payments, scheduling appointments, and coordinating with providers and staff to ensure a smooth patient experience.

The role requires a high school diploma, medical front office training or equivalent, and preferably bilingual Spanish.