Patient Registration & Scheduling Specialist

Rancho Health MSO, Inc; Murrieta (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Wellness coverage

401(k) match

Paid holidays

Employee Assistance Program

Job summary

Rancho Health MSO, Inc. is seeking a Regular Full Time Registration Coordinator in Murrieta, CA.

The role involves greeting patients, verifying insurance, completing paperwork, and guiding patients through the check-in/out process to ensure a smooth experience. Key duties include answering phones, scheduling appointments, processing payments, and coordinating with back-office staff to maintain accurate demographics and documentation.

Qualifications

• The job requires a high school diploma or GED.
• Front office medical training or experience in customer service preferred.
• Bilingual Spanish is preferred.

Responsibilities

• Greet patients and visitors warmly upon entrance.
• Answer and direct multiple phone lines, check voicemails.
• Process patient payments via credit card or cash and balance cash drawer.
• Schedule, reschedule and confirm patient appointments.
• Verify insurances across multiple websites for appointments.
• Assist with patient check-out and follow-up appointments; distribute papers as needed.
• Maintain patient demographics and paperwork before visits.
• Communicate delays to back-office and keep patients on schedule.
• Provide support to ill or distressed patients as needed.
• Ensure reception and waiting areas are neat and orderly.
• Collaborate with staff and providers; perform other front office duties.

Skills

Bilingual Spanish

Communication skills

Customer service

Typing

Education

High school graduate or GED

Medical front office program or on-the-job training

Job description

Rancho Health MSO, Inc. is seeking a Regular Full Time Registration Coordinator in Murrieta, CA.

The role involves greeting patients, verifying insurance, completing paperwork, and guiding patients through the check-in/out process to ensure a smooth experience. Key duties include answering phones, scheduling appointments, processing payments, and coordinating with back-office staff to maintain accurate demographics and documentation.