Patient Registration Specialist — Front Desk

Jordan-Young-Institute; Virginia Beach (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Jordan Young Institute in Virginia Beach, VA is seeking a full-time Patient Registration Representative to greet patients, collect payments, and verify demographics and insurance using EMR systems such as Epic, Clearwave, and All Scripts.

You will maintain accurate records, handle multi-line phones, assist with front desk operations, and support HIPAA-compliant documentation while delivering excellent patient service in a busy specialty practice.

Qualifications

• High school diploma or equivalent required.
• Experience in medical front desk registration preferred.
• Strong communication and data-entry skills required.

Responsibilities

• Greet patients and visitors at front desk or kiosk and collect payments.
• Verify patient demographics and insurance details using EMR systems.
• Maintain organized medical records and ensure HIPAA compliance.
• Handle multi-line phone systems and support administrative tasks.

Skills

Excellent communications skills

Customer service experience

Ability to work with diverse patients

Strong organizational skills

Education

High school diploma or equivalent

Tools

Epic EMR

Clearwave

All Scripts

Job description

Jordan Young Institute in Virginia Beach, VA is seeking a full-time Patient Registration Representative to greet patients, collect payments, and verify demographics and insurance using EMR systems such as Epic, Clearwave, and All Scripts.

You will maintain accurate records, handle multi-line phones, assist with front desk operations, and support HIPAA-compliant documentation while delivering excellent patient service in a busy specialty practice.