Part-Time Patient Concierge & Registration

Stormont-Vail-Health-; Topeka (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

Stormont Vail Health is seeking a part-time Registration staff member to welcome patients and visitors, collect necessary information, and perform efficient check-in and admission duties. You will verify patient identity, discuss insurance and payments, and handle accompanying paperwork while upholding privacy and regulatory standards.

The role requires strong customer service experience and basic medical terminology knowledge, with occasional scheduling and support tasks across service areas.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Knowledge of patient rights and HIPAA compliance.

Responsibilities

• Greet patients and visitors and provide a friendly atmosphere.
• Register patients with demographic, insurance, and visit information, and obtain signatures.
• Complete check-in/admission functions and verify patient identity.
• Discuss finances, provide patient estimates, and collect copays or balances as applicable.
• Assist with completing documentation and database entry for service areas.
• Schedule follow-up appointments and explain required handouts.
• Perform basic real-time eligibility verification for insurance.
• Assist with referrals, RiteFax, and answering phones as needed.
• Adhere to Stormont Vail policies and maintain patient confidentiality.

Skills

HIPAA guidelines

Problem solving

Medical terminology

Education

High School Diploma / GED

Job description

Stormont Vail Health is seeking a part-time Registration staff member to welcome patients and visitors, collect necessary information, and perform efficient check-in and admission duties. You will verify patient identity, discuss insurance and payments, and handle accompanying paperwork while upholding privacy and regulatory standards.

The role requires strong customer service experience and basic medical terminology knowledge, with occasional scheduling and support tasks across service areas.