Patient Registration Specialist - Front Desk

Allina Health; Maple Grove (MN); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical/Dental

PTO / Time Away

Retirement Savings

Life Insurance

Disability Insurance

Voluntary Benefits

Student Loan Support

Tuition Reimbursement

Job summary

Allina Health in Maple Grove, MN is seeking a Clinic Business Representative Associate to warmly greet patients, collect demographic and insurance information, and enter data into the electronic medical record. You will support front desk operations, answer phones, assist with payments, and coordinate with clinical staff to ensure smooth check-ins.

The role emphasizes high-quality customer service, accurate data collection, and teamwork in a busy clinic setting.

Qualifications

• Must be 18+ with ability to meet functional competencies.
• Minimum 1 year computer knowledge or experience.

Responsibilities

• Greet patients in person or by phone and guide them through registration.
• Collect demographics and insurance information for EMR entry.
• Assist patients with telephone encounters and respond to questions about financial assistance.
• Direct patients to appointments and manage lobby traffic and supplies.

Skills

Customer service

Computer knowledge

Registration/check-in

Phone etiquette

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Allina Health in Maple Grove, MN is seeking a Clinic Business Representative Associate to warmly greet patients, collect demographic and insurance information, and enter data into the electronic medical record. You will support front desk operations, answer phones, assist with payments, and coordinate with clinical staff to ensure smooth check-ins.

The role emphasizes high-quality customer service, accurate data collection, and teamwork in a busy clinic setting.