Front Desk & Patient Registration Specialist

Allina Health; Cambridge (MN); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Short-term/Long-term Disability

Tuition Reimbursement

Student Loan Support

Job summary

Allina Health Cambridge Urgent Care seeks a Clinic Business Representative Associate to greet patients and manage accurate registrations, setting the tone for quality care.

You will handle in-person and phone registrations, collect demographic and insurance data, and enter information into the electronic medical record. The role includes co-pay collection, scheduling help, and intra-office communication.

Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• Minimum 1 year computer knowledge
• High school diploma or GED
• Experience with Microsoft Office products (Word, Outlook)
• Customer service, clerical, or other business office environment experience
• Medical terminology knowledge

Responsibilities

• Greets, welcomes, and performs the registration process with patients in person or by phone
• Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation.
• Assists patients with telephone encounters.
• Directs patients to appointment or procedure.
• Collects co-pays and/or remaining balances
• Obtains signatures from patients as needed.
• Responds to questions regarding financial assistance programs.
• May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties.

Skills

Customer service experience

Medical terminology knowledge

Computer knowledge

Education

High school diploma or GED

Tools

Microsoft Office (Word, Outlook)

Job description

Allina Health Cambridge Urgent Care seeks a Clinic Business Representative Associate to greet patients and manage accurate registrations, setting the tone for quality care.

You will handle in-person and phone registrations, collect demographic and insurance data, and enter information into the electronic medical record. The role includes co-pay collection, scheduling help, and intra-office communication.