Patient Registration Specialist: Fast-Paced Hospital Access

Reynolds Memorial Hospital, Inc.; Glen Dale (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Reynolds Memorial Hospital, Inc. is seeking an administrative patient access/registration clerk to support registration processes and manage patient financial obligations.

The role involves collecting demographics, insurance details, and payments, while ensuring accurate entry into billing systems and adherence to hospital procedures. The successful candidate will have a high school diploma, pass required background checks, and demonstrate strong attention to detail, communication, and

Qualifications

• High school graduate or equivalent.
• Background check required (state and federal where applicable).

Responsibilities

• Obtain demographic, billing, and insurance information from patient/family and enter into registration and billing systems.
• Explain insurance, payment options, and hospital procedures to patient.
• May handle pre-certifications and authorizations for managed care.
• Prepare consent forms and privacy notices for signature; obtain electronic consent to treat and financial obligations.
• Handle deposits, co-pays, deductibles, and document payments in systems.
• Prepare patient armbands for identification.
• Balance daily receipts and address system flags related to accounts.
• Collect relevant information for coverage and complete required paperwork.
• Perform medical necessity checks and contribute to required notices.
• Schedule, reschedule, or cancel patient appointments in line with hospital workflows.
• Verify order completeness and alignment with scheduled services.

Skills

Data entry

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

Reynolds Memorial Hospital, Inc. is seeking an administrative patient access/registration clerk to support registration processes and manage patient financial obligations.

The role involves collecting demographics, insurance details, and payments, while ensuring accurate entry into billing systems and adherence to hospital procedures. The successful candidate will have a high school diploma, pass required background checks, and demonstrate strong attention to detail, communication, and