Patient Access & Scheduling Specialist

Renown Health; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Renown Health is seeking an Admissions Registration role to perform patient registration, scheduling, order entry, and reception across multiple admitting sites. It expedites healthcare access by accurately gathering demographic, sponsorship or guardian data, insurance, and financial information.

The incumbent verifies insurance, obtains authorizations, processes charges, and collects patient financial obligations, with a focus on accuracy and customer service in a busy health system.

Qualifications

• English literacy sufficient to perform duties safely and effectively.
• Six months of admitting, medical claims processing, professional office experience and/or customer service with financial interaction; one year preferred.
• Proficient with Microsoft Office Suite and computer skills.
• Able to follow verbal and written instructions and communicate clearly.
• Knowledge of health care billing requirements and privacy standards.

Responsibilities

• Register patients and schedule appointments.
• Enter demographic, clinical and financial information into the system.
• Verify insurance eligibility and obtain necessary authorizations.
• Explain and obtain signatures on admission, clinical and financial forms.
• Process charge orders and collect patient financial obligations at point of service.
• Maintain patient confidentiality in line with HIPAA and Joint Commission standards.

Skills

Diplomatic communication

Customer service

Multi-tasking

Confidentiality awareness

Order entry

Computer skills

Scheduling

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

SMS InVision

SMS IMS Document Imaging

Windows OS

Job description

Renown Health is seeking an Admissions Registration role to perform patient registration, scheduling, order entry, and reception across multiple admitting sites. It expedites healthcare access by accurately gathering demographic, sponsorship or guardian data, insurance, and financial information.

The incumbent verifies insurance, obtains authorizations, processes charges, and collects patient financial obligations, with a focus on accuracy and customer service in a busy health system.