Patient Registration Specialist: Fast, Friendly Access

Lehigh Valley Health Network, Inc.; Pottsville (Schuylkill County); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Lehigh Valley Health Network, Inc. in Pottsville is seeking a Registration Specialist to coordinate patient registration, verify insurance, and schedule appointments with accuracy and compassion.

This full-time day shift role requires a High School diploma or GED, 1 year of customer service or healthcare experience, and strong computer and typing skills. Team-oriented environment with opportunities for growth within LVHN.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or healthcare environment experience preferred.
• Strong computer and typing proficiency required.
• Ability to interact with a diverse patient population, including those in urgent needs.

Responsibilities

• Interviews patients by phone or in person to collect demographic, insurance, and scheduling information.
• Educates patients about financial responsibilities and collects out-of-pocket fees.
• Ensures provider orders are complete and match the scheduled appointment; obtains new orders if needed.
• Scans insurance cards, prescriptions, patient IDs, and regulatory forms accurately.
• Determines and communicates patient financial liability; guides to financial resources as needed.

Skills

Customer service

Typing proficiency

Computer proficiency

Education

High School Diploma/GED

Job description

Lehigh Valley Health Network, Inc. in Pottsville is seeking a Registration Specialist to coordinate patient registration, verify insurance, and schedule appointments with accuracy and compassion.

This full-time day shift role requires a High School diploma or GED, 1 year of customer service or healthcare experience, and strong computer and typing skills. Team-oriented environment with opportunities for growth within LVHN.