Patient Registration Specialist

Nicklaus Children's; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Miami Children’s Hospital is looking for a patient service representative to greet patients and families, collect payments, and manage registration details. The role involves ensuring compliance with healthcare regulations and maintaining effective communication with internal departments.

The ideal candidate will have at least one year of customer service experience, preferably in a healthcare environment, and must communicate effectively in English, with Spanish fluency strongly preferred.

Qualifications

• 1 year of customer service experience.
• 1 year of healthcare environment preferred.
• Able to communicate effectively in English both verbally and in writing.
• Fluent in Spanish strongly preferred.

Responsibilities

• Greets patients and families in person or on the phone.
• Obtains and documents patient information for scheduling/registration.
• Collects payments and verifies insurance information.
• Secures necessary consents for patients.
• Schedules hospital services as appropriate.

Skills

Customer service experience

Fluency in Spanish

Communication in English

Microsoft Office proficiency

Education

High school education or equivalent

Job description

Miami Children’s Hospital is looking for a patient service representative to greet patients and families, collect payments, and manage registration details. The role involves ensuring compliance with healthcare regulations and maintaining effective communication with internal departments.

The ideal candidate will have at least one year of customer service experience, preferably in a healthcare environment, and must communicate effectively in English, with Spanish fluency strongly preferred.