Patient Access & Registration Specialist

R1-Rc; Kokomo (IN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. Kokomo-based patient registration role requires delivering fast, compassionate check-in, collecting accurate demographics and insurance details, and guiding patients through the first steps of care. You will work across multiple systems to ensure smooth access while maintaining high accuracy and customer service.

No healthcare background? We’ll train you. This entry you’ll collaborate with clinical teams to support patient experience, navigate insurance plans, collect co-pays, and

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to remain composed and professional in a fast-paced environment.
• Experience with patient access, registration, or front desk is a plus but not required.
• Comfortable navigating multiple computer systems and explaining insurance details.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. Kokomo-based patient registration role requires delivering fast, compassionate check-in, collecting accurate demographics and insurance details, and guiding patients through the first steps of care. You will work across multiple systems to ensure smooth access while maintaining high accuracy and customer service.

No healthcare background? We’ll train you. This entry you’ll collaborate with clinical teams to support patient experience, navigate insurance plans, collect co-pays, and