Patient Registration & Scheduling Specialist

Fairview Health Services; Prior Lake (MN); On-site; USD 20,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO and Sick time

Tuition reimbursement

Retirement plan

Early wage access

Job summary

Fairview Health Services in Prior Lake, MN is seeking a Patient Registration Representative 0.6 FTE to join our Primary Care team. You will register patients, verify insurance and demographics, and explain coverage details to support front desk operations.

The role emphasizes accurate data entry, adherence to policies, and courteous patient service while coordinating with clinicians and scheduling staff. Clinic hours are M–Th 6:30AM–6:00PM and Fri 6:30AM–5:00PM, with no weekends.

Qualifications

• High School graduate or equivalent.
• Preferred: Completion of medical terminology course or equivalent experience and education.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient's needs, and availability of clinician.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma or equivalent

Job description

Fairview Health Services in Prior Lake, MN is seeking a Patient Registration Representative 0.6 FTE to join our Primary Care team. You will register patients, verify insurance and demographics, and explain coverage details to support front desk operations.

The role emphasizes accurate data entry, adherence to policies, and courteous patient service while coordinating with clinicians and scheduling staff. Clinic hours are M–Th 6:30AM–6:00PM and Fri 6:30AM–5:00PM, with no weekends.