Patient Registration & Scheduling Coordinator

Fairview Health Services; Fridley (MN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

Life insurance

Short-term and long-term disability

PTO and Sick Time

Tuition reimbursement

Retirement plan

Early wage access

Job summary

Fairview Health Services in Fridley, Minnesota, seeks a Patient Registration Representative to greet and register patients, verify insurance and demographics, and schedule visits. This 0.8 FTE role supports front-desk operations and ensures accurate data entry and billing information.

The position emphasizes accuracy, customer service, and compliance with policies while assisting patients with balances and appointments in a busy clinic setting.

Qualifications

• Greets and registers patients with accuracy and efficiency.
• Verifies insurance and demographic information.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Skills

Customer service

Medical terminology

Education

High School diploma or equivalent

Job description

Fairview Health Services in Fridley, Minnesota, seeks a Patient Registration Representative to greet and register patients, verify insurance and demographics, and schedule visits. This 0.8 FTE role supports front-desk operations and ensures accurate data entry and billing information.

The position emphasizes accuracy, customer service, and compliance with policies while assisting patients with balances and appointments in a busy clinic setting.