Patient Registration & Scheduling Specialist

Paylocity; New York (NY); On-site; USD 34,000 - 52,000; Full time

Job summary

Paylocity is seeking a front desk registration clerk to support clinic operations under the Administrative Clinic Manager. You will handle patient check-in, schedule appointments by phone and in person, and explain registration forms to patients while ensuring accuracy in records.

The role requires meticulous data entry into the Practice Management System, updating demographics and insurance details, and guiding patients through fee structures and payments.

Responsibilities

• Distributes and explains registration forms, assisting patients in understanding and completing the forms.
• Answers front desk telephone and directs calls to appropriate clinic departments.
• Makes appointments by telephone and in person in the Practice Management System for various clinics.
• Updates patient demographics and insurance information at each visit.
• Performs insurance verifications according to policy and procedure.
• Collects and files registration forms in the medical chart.
• Assigns chart numbers and prepares medical records for new patients.
• Makes copies of necessary documents to be placed in the medical chart.
• Enters vital demographic, insurance data and notes for each registered patient in the PMS.
• Determines fee codes based on sliding fee scale and income documentation.
• Directs patient payments to cashier for self-pay, co-pays, and deductibles.
• Directs calls to the appropriate clinic area for follow-up.
• Generates patient identification cards.
• Answers patient questions about clinic services and registration process.
• Explains clinic payment policies, charges, co-pays, deductibles, and hours of operation.
• Directs patients to the appropriate clinic area for their visit.
• Assists the Center and patients in all areas of registration and documentation of patient information.
• Performs additional related duties as required by supervision.

Job description

Paylocity is seeking a front desk registration clerk to support clinic operations under the Administrative Clinic Manager. You will handle patient check-in, schedule appointments by phone and in person, and explain registration forms to patients while ensuring accuracy in records.

The role requires meticulous data entry into the Practice Management System, updating demographics and insurance details, and guiding patients through fee structures and payments.