Patient Registration & Scheduling Specialist

Community Health Systems, Inc.; Lufkin (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

The Registrar at Community Health Systems, Inc. supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions.

This role ensures a seamless registration process by scheduling procedures, obtaining authorizations, and maintaining complete patient records with excellent customer service. Responsibilities include verifying eligibility, coordinating with physicians and departments, collecting co-pays, and ensuring

Qualifications

• Post secondary education or training in medical office administration preferred.
• 0-2 years in healthcare setting including patient registration or scheduling.
• 0-2 years of experience in a customer service role preferred

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications and secures necessary authorizations.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.

Skills

Customer service

Attention to detail

EHR experience

Communication skills

Education

Medical office administration training

Tools

EHR software

Registration software

Job description

The Registrar at Community Health Systems, Inc. supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions.

This role ensures a seamless registration process by scheduling procedures, obtaining authorizations, and maintaining complete patient records with excellent customer service. Responsibilities include verifying eligibility, coordinating with physicians and departments, collecting co-pays, and ensuring