Patient Access & Scheduling Specialist

Community Health Systems, Inc.; Tucson (AZ); On-site; USD 22,000 - 32,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Registrar to support patient care by accurately capturing and verifying demographic and insurance information, scheduling procedures, and maintaining organized patient records with excellent customer service.

The role involves pre-registering patients, obtaining authorizations, and handling financial aspects while ensuring a smooth registration process and strong patient experience.

Qualifications

• Post-secondary education in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions preferred
• 0-2 years of experience in a customer service role preferred

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications and secures necessary authorizations.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.

Skills

Customer service

Attention to detail

Interpersonal skills

Education

Post-secondary healthcare admin education

Tools

EHR systems

Registration software

Job description

Community Health Systems, Inc. is seeking a Registrar to support patient care by accurately capturing and verifying demographic and insurance information, scheduling procedures, and maintaining organized patient records with excellent customer service.

The role involves pre-registering patients, obtaining authorizations, and handling financial aspects while ensuring a smooth registration process and strong patient experience.