Patient Registration & Scheduling Specialist

Lehigh Valley Hospital, Inc.; East Stroudsburg (Monroe County); On-site; USD 35,000 - 45,000; Full time

Job summary

Lehigh Valley Hospital, Inc. is seeking a Front Desk Specialist to coordinate all aspects of patient registration and insurance verification. The role involves conducting interviews, ensuring referring providers' orders are complete, and collecting patient financial responsibilities.

Candidates should possess a High School Diploma/GED and a year of experience in customer service or healthcare. Knowledge of medical terminology and bilingual skills in Spanish/English are preferred.

Qualifications

• 1 year Customer service or 1 year in a healthcare environment.
• Knowledge of medical terminology preferred.
• Must pass required training in two attempts or less.

Responsibilities

• Coordinate all aspects of patient registration and insurance verification.
• Conduct patient interviews to gather demographic and clinical information.
• Collect out-of-pocket fees and educate patients on financial responsibilities.

Skills

Customer service

Healthcare environment

Computer proficiency

Bi-lingual - Spanish/English

Education

High School Diploma/GED

Associate’s Degree in Health care or related field

Job description

Lehigh Valley Hospital, Inc. is seeking a Front Desk Specialist to coordinate all aspects of patient registration and insurance verification. The role involves conducting interviews, ensuring referring providers' orders are complete, and collecting patient financial responsibilities.

Candidates should possess a High School Diploma/GED and a year of experience in customer service or healthcare. Knowledge of medical terminology and bilingual skills in Spanish/English are preferred.