Patient Access & Scheduling Specialist

Lehigh Valley Health Network; East Stroudsburg (Monroe County); On-site; USD 35,000 - 45,000; Full time

Job summary

Lehigh Valley Health Network in East Stroudsburg, United States, is seeking a dedicated individual to coordinate patient registration and insurance verification. You will interact with patients to gather essential information and ensure a smooth scheduling process.

Qualified candidates will have a High School Diploma/GED and at least one year of experience in customer service or a healthcare environment. Bilingual skills in Spanish and English are preferred. This role emphasizes delivering an excellent experience for our diverse patient population.

Qualifications

• 1 year of experience in a customer service role.
• 1 year of experience in a healthcare environment.
• Ability to interact with a diverse customer base.

Responsibilities

• Conduct patient interviews to gather demographic and insurance information.
• Engage patients to create a welcoming experience.
• Ensure orders from referring providers are complete.
• Collect patient financial liabilities and create estimates.

Skills

Customer service

Healthcare environment

Computer proficiency

Bilingual (Spanish/English)

Education

High School Diploma/GED

Associate’s Degree in Health care or related field

Job description

Lehigh Valley Health Network in East Stroudsburg, United States, is seeking a dedicated individual to coordinate patient registration and insurance verification. You will interact with patients to gather essential information and ensure a smooth scheduling process.

Qualified candidates will have a High School Diploma/GED and at least one year of experience in customer service or a healthcare environment. Bilingual skills in Spanish and English are preferred. This role emphasizes delivering an excellent experience for our diverse patient population.