Patient Registration & Insurance Specialist (Evening)

Lehigh Valley Health Network, Inc.; Hazleton (Luzerne County); On-site; USD 33,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Patient Registration professional for the Lehigh Valley Hospital - Hazleton campus. The role focuses on coordinating patient registration, insurance verification, and scheduling for efficient financial clearance.

Responsibilities include conducting patient interviews, collecting demographics, and guiding patients through the registration process to create a welcoming experience while ensuring accurate data and eligibility verification.

Qualifications

• High School Diploma or GED required.
• 1 year of Customer service experience or 1 year in a healthcare setting.
• Proficient in computer use and typing.
• Ability to combine compassion with professional skills.
• Ability to interact with a diverse patient base, including those seeking emergency services.

Responsibilities

• Coordinate patient registration, insurance verification, and scheduling.
• Interview patients by phone and in-person to collect demographic, insurance, and clinical information.
• Determine and collect financial liability and refer to financial counseling as needed.
• Verify insurance eligibility and payor requirements.
• Ensure timely reimbursement with signed consents and accurate registrations.
• Maintain compliance with registration accuracy and department workflow.

Skills

Customer service

Healthcare environment

Computer proficiency

Typing proficiency

Compassionate communication

Education

High School Diploma or GED

Tools

Computer systems

Job description

Lehigh Valley Health Network is seeking a Patient Registration professional for the Lehigh Valley Hospital - Hazleton campus. The role focuses on coordinating patient registration, insurance verification, and scheduling for efficient financial clearance.

Responsibilities include conducting patient interviews, collecting demographics, and guiding patients through the registration process to create a welcoming experience while ensuring accurate data and eligibility verification.