Patient Registration & Insurance Coordinator (PRN)

Surepoint Er; Denton (TX); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Surepoint ER is seeking a customer service-focused professional to support patient needs at the front desk. You will greet patients, perform data entry for demographics and payments, and verify insurance eligibility while communicating financial responsibilities to families.

Responsibilities include handling co-pays, insurance communications, and basic records requests in a HIPAA-compliant, high-volume environment. CPR/BLS certified candidates preferred and flexibility for varied shifts.

Qualifikationen

• 1-2 years of Customer Service experience.
• Strong team player.
• Maintain current American Heart Association BLS certification.
• Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service.
• Basic typing and computer proficiency

Aufgaben

• Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families.
• Accurate data entry of demographic and financial information into computer system.
• Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities.
• Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment plans.
• Answer phones, take messages and return voicemails with a smile.
• Medical Records: Provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request in HIPAA compliance.
• Assist in an emergency by performing CPR and provide documentation as needed.
• Basic math skills and accurately process money transactions.

Kenntnisse

Customer service

Data entry

Insurance verification

Cash handling

Communication

Team player

Jobbeschreibung

Surepoint ER is seeking a customer service-focused professional to support patient needs at the front desk. You will greet patients, perform data entry for demographics and payments, and verify insurance eligibility while communicating financial responsibilities to families.

Responsibilities include handling co-pays, insurance communications, and basic records requests in a HIPAA-compliant, high-volume environment. CPR/BLS certified candidates preferred and flexibility for varied shifts.