Patient Registration & Front Desk Specialist

Pride Health; Columbus (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life & disability insurance

Employee assistance program

Legal support

Pet insurance

Employee discounts

Job summary

Pride Health is hiring for a Phlebotomy - PSC Registration Clerk to support front-office operations at a Patient Service Center. You will greet patients, assist with kiosk check-in, verify information, and handle data entry, insurance billing/payments, and order verification.

The role requires strong communication, reliability, and the ability to work in a high-volume environment, with flexibility for weekends and overtime.

Qualifications

• 1+ year of customer service experience.
• Data entry, keyboarding, and PC experience (preferred).
• Medical terminology knowledge is helpful but not required.
• Previous front-office, clerical, receptionist, or healthcare customer service experience is a plus.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Assist patients with kiosk check-in and verify information for accuracy.
• Contact clients to obtain or clarify patient orders.
• Handle patient and customer inquiries and complaints using established procedures.
• Perform clerical duties including filing, faxing, mailing, and data entry.
• Answer telephone calls professionally and provide appropriate assistance.
• Maintain compliance with HIPAA and company policies, procedures, and safety standards.
• Use established test translation tables and protocols as required.
• Stock and maintain office supplies.
• Complete required training and assigned special projects.
• Demonstrate organizational commitment and maintain attendance standards.
• Perform additional duties as assigned to meet customer and operational needs.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Organizational skills

Multitasking

Procedural adherence

Independent judgment

Weekend availability

Data entry

Tools

Data entry software

Job description

Pride Health is hiring for a Phlebotomy - PSC Registration Clerk to support front-office operations at a Patient Service Center. You will greet patients, assist with kiosk check-in, verify information, and handle data entry, insurance billing/payments, and order verification.

The role requires strong communication, reliability, and the ability to work in a high-volume environment, with flexibility for weekends and overtime.