Healthcare Front Desk Clerk – PSC Registration

Pride Health; Grove City (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Pride Health is seeking a Phlebotomy - PSC Registration Clerk to support patient registration and front-office operations across Columbus, Grove City, or Dublin, OH. The role requires strong customer service and data-entry skills to ensure accurate patient information and smooth service delivery.

Responsibilities include greeting patients, assisting with kiosk check-in, verifying orders, handling inquiries, and maintaining HIPAA compliance in a high-volume setting.

Qualifications

• Minimum 1 year of customer service experience.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Assist patients with kiosk check-in and verify information for accuracy.
• Contact clients to obtain or clarify patient orders.
• Handle patient and customer inquiries and complaints using established procedures.
• Perform clerical duties including filing, faxing, mailing, and data entry.
• Answer telephone calls professionally and provide appropriate assistance.
• Maintain compliance with HIPAA and company policies, procedures, and safety standards.
• Stock and maintain office supplies.
• Complete required training and assigned special projects.
• Demonstrate organizational commitment and maintain attendance standards.
• Perform additional duties as assigned to meet customer and operational needs.

Skills

Verbal communication

Written communication

Customer service

Organization

Multitasking

Procedures adherence

Independence

Flexible schedule

Tools

Data entry

Keyboarding

PC experience

Job description

Pride Health is seeking a Phlebotomy - PSC Registration Clerk to support patient registration and front-office operations across Columbus, Grove City, or Dublin, OH. The role requires strong customer service and data-entry skills to ensure accurate patient information and smooth service delivery.

Responsibilities include greeting patients, assisting with kiosk check-in, verifying orders, handling inquiries, and maintaining HIPAA compliance in a high-volume setting.