Front Desk Patient Service Clerk – Registration

Pride Health; Dublin (OH); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life & disability insurance

Employee discounts

Employee assistance program

Legal support

Pet insurance

Job summary

Pride Health is hiring for a Phlebotomy - PSC Registration Clerk to support front-office operations at a Patient Service Center, handling patient registration, data entry, insurance billing/payments, order verification, HIPAA compliance, and supply management across Columbus, Grove City, or Dublin, Ohio. The role requires 1+ year of customer service, strong communication, and the ability to work in a high-volume environment.

Schedule EST 7:30am-4pm, 40 hours per week.

Qualifications

• 1+ year of customer service experience.
• Data entry, keyboarding, and PC experience preferred.
• Medical terminology knowledge is helpful but not required.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Assist patients with kiosk check-in and verify information for accuracy.
• Contact clients to obtain or clarify patient orders.
• Handle patient and customer inquiries and complaints using established procedures.
• Perform clerical duties including filing, faxing, mailing, and data entry.
• Answer telephone calls professionally and provide appropriate assistance.
• Maintain HIPAA compliance and company policies, procedures, and safety standards.
• Use established test translation tables and protocols as required.
• Stock and maintain office supplies.
• Complete required training and assigned special projects.
• Demonstrate organizational commitment and maintain attendance standards.
• Perform additional duties as assigned to meet customer and operational needs.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Organizational skills

Multitasking

High-volume work

Independent judgment

Flexibility

Job description

Pride Health is hiring for a Phlebotomy - PSC Registration Clerk to support front-office operations at a Patient Service Center, handling patient registration, data entry, insurance billing/payments, order verification, HIPAA compliance, and supply management across Columbus, Grove City, or Dublin, Ohio. The role requires 1+ year of customer service, strong communication, and the ability to work in a high-volume environment.

Schedule EST 7:30am-4pm, 40 hours per week.