Patient Registration Concierge — Front Desk Healthcare

RCM Holdco; Evansville (IN); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. in Evansville is hiring a Patient Registration Customer Service Representative to greet patients at check-in and gather accurate information across multiple systems. You\'ll assist patients with insurance questions, navigate plans, and maintain compassionate communication in a fast-paced hospital setting.

No healthcare background? We\'ll train you, and this role is a solid entry point into healthcare careers with growth opportunities.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Evansville is hiring a Patient Registration Customer Service Representative to greet patients at check-in and gather accurate information across multiple systems. You\'ll assist patients with insurance questions, navigate plans, and maintain compassionate communication in a fast-paced hospital setting.

No healthcare background? We\'ll train you, and this role is a solid entry point into healthcare careers with growth opportunities.