Patient Registration Specialist — Compassionate Care

R1 RCM Holdco Inc.; Anderson (IN); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Holdco Inc. in Anderson, IN is seeking a Patient Registration Customer Service Representative. You will be the first friendly face patients meet when they check into the hospital, help patients navigate the registration process, and gather accurate information quickly in a fast-paced environment.

No healthcare background? No problem. We'll train you every step of the way, and this role is a launchpad for a growing healthcare career.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Preferred: Medical or healthcare experience (but not required!).

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Holdco Inc. in Anderson, IN is seeking a Patient Registration Customer Service Representative. You will be the first friendly face patients meet when they check into the hospital, help patients navigate the registration process, and gather accurate information quickly in a fast-paced environment.

No healthcare background? No problem. We'll train you every step of the way, and this role is a launchpad for a growing healthcare career.