Patient Registration Specialist — Caring Healthcare Support

R1 RCM, Inc.; Avon (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM, Inc. in Avon, IN is seeking a Patient Registration Customer Service Representative to greet patients, collect data, and guide them through the registration process with empathy. You’ll handle multiple systems, answer questions, and support frontline staff in a fast-paced hospital environment.

No healthcare background is required—training is provided. This role offers growth within a technology-driven healthcare company and a community-focused mission.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Medical or healthcare experience preferred.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Avon, IN is seeking a Patient Registration Customer Service Representative to greet patients, collect data, and guide them through the registration process with empathy. You’ll handle multiple systems, answer questions, and support frontline staff in a fast-paced hospital environment.

No healthcare background is required—training is provided. This role offers growth within a technology-driven healthcare company and a community-focused mission.